U.S orders will be shipped via USPS & FedEx will be shipped depending on the fulfillment center the product is from.
Average transit times to the United States from our domestic warehouse: 3-7 Business days
There are circumstances that are out of control (natural disasters, holidays, weather, etc) that may cause shipping postponements. While most packages will arrive on time, there may be circumstances and delays that our carriers may experience. For this reason, we do not guarantee the exact delivery time; the delivery issue is the responsibility of the shipping company.
Please allow 2-14 business days of processing and production time for your items to ship out. Due to high demand, and the COVID-19 Pandemic, some items may arrive sooner than others. If you need any assistance in tracking your order please contact support@shoplunaliv.com. Thank you so much!
We provide tracking for every order. Tracking will be available once your product is shipped. Each individual product may be shipped from different fulfillment centers across the US.
shoplunaliv is here to make you happy, so we want to make sure you are 100% satisfied with your purchase! If by chance you are not pleased with your product, please contact us within 30 days of your purchase and we can provide either a refund or replacement!
Please note, shipping costs are not refunded. We hope that it doesn't come to this, but if it does, we are here to help! Don't hesitate to reach out to support@shoplunaliv.com or call 833-5535200.
If we still haven't managed to answer your question please feel free to contact us at support@shoplunaliv.com and we will do our best to reply within 24 hours :)
